FINNOVA User Agreement and Terms of Use

1. Parties

1.1. This FINNOVA User Agreement and Terms of Use (hereinafter referred to as the “Agreement”) is concluded between FINNOVA Kripto Varlık Alım Satım Platformu A.Ş., located at Barbaros Mah. Begonya Sk. Alive Tower No:7/15 Ataşehir/İstanbul, the owner of https://finnova.com.tr/ and its mobile applications (hereinafter referred to as “FINNOVA”), and the individuals who become members of https://finnova.com.tr/ and/or FINNOVA’s official mobile applications by accepting the User Agreement and Terms of Use (hereinafter referred to as the “User”).

1.2. FINNOVA and the User shall each be referred to individually as a “Party” and collectively as the “Parties”.

2. Subject Matter and Purpose of the Agreement

2.1. This Agreement, along with its annexes which form an integral part thereof, has been entered into between FINNOVA Kripto Varlık Alım Satım Platformu Anonim Şirketi and the “User” who registers on the Platform owned by FINNOVA, for the purpose of setting forth the mutual rights and obligations of the Parties concerning the services defined in this Agreement.

2.2. The annexes to this Agreement shall be deemed as integral parts of the Agreement.

2.3. The subject matter of the Agreement is the mutual rights and obligations of the Parties.

3. Definitions

3.1. FINNOVA: Refers to FINNOVA Kripto Varlık Alım Satım Platformu Anonim Şirketi, located at Barbaros Mah. Begonya Sk. Alive Tower No:7/15 Ataşehir/İstanbul.

3.2. Platform: Refers to the website https://finnova.com.tr/, the mobile applications, and any ecosystems currently operated or potentially operated in the future by FINNOVA, all of which are legally owned by FINNOVA Kripto Varlık Alım Satım Platformu A.Ş., and through which all types of cryptocurrency-related products, services, and transactions as specified in this Agreement are provided to Users.

3.3. User/Users: Refers to natural or legal persons and their representatives who, by accepting the User Agreement, Terms of Use, Privacy Notice, and Explicit Consent Text of FINNOVA Kripto Varlık Alım Satım Platformu A.Ş., access, visit, use, or register to the Platform through https://finnova.com.tr/—regardless of whether they benefit from the services offered—and who meet the eligibility requirements to do so.

3.4. Cryptocurrency: Refers to cryptographic (digital or virtual) assets produced based on blockchain technology, decentralized, lacking any central control mechanism, exchanged between digital wallets, holding identical value simultaneously across all locations, with prices determined by market supply and demand, and having no physical form.

3.5. Cryptocurrency Wallet: A digital file that stores cryptocurrency addresses and private keys. Transactions are made through cryptocurrency wallets. Depending on the user's preference, wallets can be used in two forms: hot wallets (connected to the internet) and cold wallets (offline wallets).

3.6. Personal Data: Refers to any information relating to an identified or identifiable natural person.

3.7. Data Subject: Refers to the individual whose personal data is being processed.

3.8. KVKK: Refers to the Turkish Personal Data Protection Law No. 6698, published in the Official Gazette on March 24, 2016.

4. Rights and Obligations of the Parties

4.1. The User registers to FINNOVA’s platform with an email address and password by accepting the terms of this Agreement. Each User may only open one FINNOVA account. By approving this Agreement, the User declares and acknowledges that the account was created solely for themselves and not on behalf of any third party. FINNOVA, at its sole discretion, may refuse to open an account or suspend, terminate, or cancel any FINNOVA account (including but not limited to duplicate accounts). The User is solely responsible for any damages or losses arising from incorrect and/or erroneous instructions. The User agrees, declares, and undertakes that they shall not make any claims against FINNOVA for such losses and irrevocably releases FINNOVA from all liability.

4.2. FINNOVA does not provide any investment, portfolio management, legal, accounting, tax, or other advisory services, nor does it offer advice on trading techniques, models, or algorithms. FINNOVA does not accredit, audit, inspect, or evaluate any third party that provides or claims to provide such services.

4.3. The User declares and acknowledges that, in order to use the services offered on the FINNOVA platform, they are a natural person over the age of 18 with legal capacity to act under the laws of the Republic of Turkey. FINNOVA shall not be held responsible for any damages arising from the invalidity or inaccuracy of official information and documents submitted by the User.

4.4. The User is solely responsible for the security of their account information and password, as well as for all transactions carried out through their account. Any transaction made from the User’s account shall be deemed to have been performed by the User. Therefore, the User is responsible for the security of their account and all related activity. The User accepts that they will not claim otherwise, and acknowledges that they bear full responsibility for their account. The User further agrees, declares, and undertakes not to avoid any obligations based on such claims or objections.

4.5. The fees and commissions payable by Users for utilizing the services offered on the platform are specified on the relevant pages of the Platform. The User is deemed to have been informed of and agreed to all fees, commissions, and charges prior to initiating any transactions. If any such fees are not expressed in monetary terms, the User must request clarification from FINNOVA. FINNOVA reserves the right to modify fees, commissions, and charges without prior notice.

4.6. The User is solely responsible for the payment of all taxes, duties, charges, withholding obligations, reporting, and any other related financial obligations that may arise from any potential gains or losses incurred through cryptocurrency trading.

4.7. The User is obliged to provide documentation for the information requested by FINNOVA. If the User fails to submit the requested documentation or if it is determined that the account was opened with false information, the User agrees and undertakes to accept any measures FINNOVA may take in response.

4.8. FINNOVA only accepts Turkish Lira (TRY) fiat currency transfers from bank accounts registered in Turkey. When making transfers, the User must use a bank account registered under their own name. Users must not attempt to deposit funds via ATMs. Fiat deposits must be made from a bank account bearing the same name as the FINNOVA account holder. If the User attempts to deposit from an account belonging to another person, they accept full responsibility for any resulting delays or failed transactions. The User further acknowledges that FINNOVA shall not be held liable for any failed deposit transactions resulting from errors made by the User or the User’s bank.

4.9. While FINNOVA aims to ensure that its platform remains accessible, operational, and functional, it makes no commitment regarding uninterrupted or error-free service. FINNOVA shall not be held liable for any damages incurred by the User due to inaccessibility, downtime, or unavailability of the Platform for any reason.

4.10. FINNOVA is a cryptocurrency trading platform and is not a representative of any other company or institution. It has no partnership with any other cryptocurrency trading platform. Therefore, users who suffer losses on other platforms cannot hold FINNOVA liable for such losses.

4.11. The structure of cryptocurrency wallets is unique to each asset. The User bears full responsibility for any incorrect transfers resulting from input errors, due to the technical nature of cryptocurrencies. Owing to the characteristics of blockchain technology, FINNOVA cannot intervene in erroneous transfers. Therefore, the User must exercise extreme caution during transfers. Once a transfer instruction is confirmed, the transaction becomes irreversible. FINNOVA assumes no liability for any errors in transfers that are not caused by its own systems. If a transfer is irreversible and a service fee was charged, such fee is non-refundable. The User agrees, declares, and undertakes not to hold FINNOVA liable for any transfer-related error under any circumstances.

4.12. In cases where a cryptocurrency is transferred via a blockchain network that is not supported by the platform, or if a cryptocurrency not listed by FINNOVA is mistakenly transferred, all direct and/or indirect losses arising from such actions shall be borne solely by the User, as such transactions are deemed the result of User error.

4.13. It is assumed that the User possesses sufficient knowledge and experience regarding the types of order instructions they place. FINNOVA reserves the right to fulfill incoming orders through international partner exchanges when necessary. The User may place spot transactions on FINNOVA’s platforms using Market or Limit order types. Due to potential price slippage regardless of order type, FINNOVA may not execute orders at the exact price level viewed by the User. In periods of low liquidity, widened spreads, lack of quotations, extreme price gaps, or heightened volatility, Market and Limit orders may be executed at market prices obtained by FINNOVA, not at the User's set price. The User acknowledges that any resulting direct or indirect losses are not the responsibility of FINNOVA and accepts that such outcomes are inherent to market behavior and technical dynamics.

4.14. Pursuant to the provisions of this Agreement, FINNOVA reserves the right to delete, suspend, restrict, cancel, or terminate a User’s account without prior notice. If there is no legal impediment, FINNOVA will return the User’s assets within 90 days of taking such actions. The User shall be solely responsible for any direct or indirect losses incurred as a result of these sanctions.

4.15. FINNOVA reserves the right to refuse any fiat or cryptocurrency transfers or order instructions initiated by the User. In such cases, the User may not hold FINNOVA liable in any way and irrevocably releases FINNOVA from any responsibility.

4.16. FINNOVA may, without prior notice, make any changes to its fiat and cryptocurrency deposit and withdrawal processes. The User cannot hold FINNOVA liable for any losses resulting from such changes. The User acknowledges and declares that they have read and understood the relevant procedures and guidelines (including FAQs) before initiating any deposit, withdrawal, or transfer transactions.

4.17. FINNOVA does not guarantee instant execution of cryptocurrency or fiat deposit, withdrawal, transfer, or any other transactions. These operations are carried out based on FINNOVA's proprietary software and hardware infrastructure. Except in cases of technical failure or unforeseeable circumstances, FINNOVA will complete such transactions within a reasonable timeframe. In cases of force majeure or operational congestion, if a deposit or withdrawal is delayed or not executed at all, FINNOVA shall not be liable for any resulting direct or indirect damages. The User agrees, declares, and undertakes not to make any claims against FINNOVA under any circumstances and irrevocably releases FINNOVA from liability.

4.18. The User is obliged to comply with the provisions under the “Intellectual Property Rights” section of this Agreement. In the event of any breach of these provisions by the User, FINNOVA reserves the right to unilaterally terminate the Agreement with just cause. The User shall bear all legal, criminal, and financial responsibility for any violation of FINNOVA’s intellectual property rights. FINNOVA reserves all rights to claim compensation and pursue legal action in the event of such violations.

4.19. If the User allows third parties to access or use their FINNOVA account, the User bears full responsibility for any resulting consequences. In the event FINNOVA suffers any losses due to such unauthorized use, it reserves the right to seek compensation from the User and any associated individuals. The User declares that they have read and accepted this provision.

4.20. The User may not engage in any activities that could damage FINNOVA’s technical infrastructure or place an unreasonable load on its systems. Activities such as data mining, web crawling, spidering, algorithmic or bot-based trading are strictly prohibited. The User must not upload harmful software to the Platform, use the Platform for illegal or unethical purposes, or utilize it for database creation or record keeping. The User declares that they have taken necessary precautions and will not access the platform through robotic means. Should the User violate this clause, FINNOVA reserves the right to pursue legal remedies and compensation.

4.21. FINNOVA shall exercise all due care and diligence to ensure the security of the User’s data and account. However, FINNOVA cannot be held liable for any losses arising from the User’s own negligence or for reasons not attributable to FINNOVA. The User agrees, declares, and undertakes to irrevocably release FINNOVA from all liability in such cases.

4.22. Failure by FINNOVA to exercise any right or authority arising from this Agreement at the moment it becomes available shall not be construed as a waiver of such rights, even implicitly. FINNOVA reserves the right to exercise its rights and authorities at any time in accordance with applicable laws.

4.23. While using FINNOVA’s platform or websites, technical errors may occur. The User accepts that due to such system malfunctions, their instructions may be delayed, deemed invalid, or not executed at all. The User agrees that FINNOVA cannot be held liable for any losses arising or to arise from technical or system-related failures. In order to rectify such issues, FINNOVA may cancel, reverse, or postpone transactions, including freezing the User’s account. The User shall have no right to claim compensation in such cases. If any assets are mistakenly credited to the User’s account during error correction, FINNOVA reserves the right to reclaim them. The User must immediately return any mistakenly transferred amount. Otherwise, FINNOVA reserves all legal rights.

4.24. FINNOVA unilaterally determines the daily, weekly, and monthly deposit and withdrawal limits for Turkish Lira and cryptocurrencies. These limits are set solely at FINNOVA’s discretion based on economic conditions and risk assessments. FINNOVA reserves the right to increase or decrease such limits without prior notice to the User. The User acknowledges, declares, and irrevocably agrees in advance that they waive any claims or liability against FINNOVA arising from the exercise of such rights.

4.25. In accordance with applicable legislation, FINNOVA may share User information with judicial or administrative authorities upon request by authorized public institutions or regulatory bodies.

4.26. FINNOVA operates as an intermediary platform for cryptocurrency trading. The prices of cryptocurrencies are determined by market supply and demand, and FINNOVA has no control over such fluctuations. Therefore, FINNOVA shall not be held liable for any losses or damages incurred by the User due to changes in price.

4.27. FINNOVA undertakes to implement all necessary measures to ensure the security of Users during their transactions on the Platform. For purposes of user security and compliance with the regulations of MASAK and other public authorities, FINNOVA may request identification documents, such as ID photos, selfies, proof of residence, and banking information. The verification of submitted documents is at FINNOVA’s discretion, and if the User is found to be in violation of legal or internal policies, FINNOVA reserves the right to deny account approval. FINNOVA shall not be held liable for any damages resulting from the User providing incorrect, late, or incomplete information or documents.

4.28. The User has the right to terminate their FINNOVA membership at any time. However, termination of membership does not automatically revoke the User's prior consents regarding commercial electronic communications, notifications, or other authorizations granted to FINNOVA. The User must individually revoke such consents if they wish to withdraw them.

4.29. The support team will never ask Users for their passwords, nor provide any cryptocurrency address or bank account number for fund transfers. The User acknowledges and accepts this clause and agrees to seek support in accordance with it. FINNOVA shall not be held liable for any damages arising from such support interactions. FINNOVA is not responsible for any losses incurred by individuals who register with unauthorized websites using the FINNOVA name or logo. The User must always access the Platform via https://finnova.com.tr/ and verify the website address upon each login. The User irrevocably agrees, declares, and undertakes not to hold FINNOVA liable for any damages arising from such incidents.

4.30. The User agrees, declares, and undertakes to act in accordance with the provisions of this Agreement, ethical standards, moral principles, and all applicable legal regulations when conducting transactions on the Platform or communicating with FINNOVA representatives. Should the User violate any of these rules, FINNOVA reserves the right to suspend, terminate, or restrict access to the User’s account without prior notice. The User bears full legal and criminal responsibility for their actions and communications on the Platform. The User shall be solely responsible for any damages arising from suspension, termination, or restriction of the account under this clause.

4.31. The User is solely responsible for the security of their own account, including the confidentiality of passwords and other access credentials. The User is responsible at all times for the accuracy of the information provided during registration and for maintaining the security of login credentials throughout their membership. In the event of account compromise or theft by third parties, the User bears full responsibility. FINNOVA shall not be held liable for any cyber-attacks caused by the User’s internet provider or system, or for thefts resulting from the User’s own negligence. The User irrevocably agrees, declares, and undertakes not to make any claims against FINNOVA for any losses arising from such incidents.

4.32. The User is responsible for keeping all information shared with FINNOVA up to date. In the event of any changes to contact or personal information, the User is obliged to notify FINNOVA immediately. FINNOVA shall not be held liable for any damages arising from the User’s failure to fulfill this obligation.

4.33. The User may request to close their account on the FINNOVA platform at any time without providing a reason. Such requests must be submitted solely to the customer support team, and the account will be closed within 30 days of the request, provided there are no legal impediments. FINNOVA may retain the User’s personal data for the duration specified in applicable legislation, as required by law or for the protection of legitimate interests. The User declares that they accept the terms of this clause.

4.34. All content provided on the Platform is based on data collected from third parties and publicly available sources. Content published across FINNOVA’s platforms is processed automatically by software without any manual intervention and is presented objectively. FINNOVA does not guarantee the absolute accuracy of the content and information it provides. All news and reports shared are for informational purposes only and do not constitute advice or guidance. Therefore, the User acknowledges and agrees not to hold FINNOVA liable for any content published on its platforms. Some data may be contradictory or inconsistent. The User accepts that FINNOVA is not obligated to provide or display information from third-party or public sources. In such cases, FINNOVA assumes no responsibility.

4.35. FINNOVA does not provide any explicit or implied warranties, including but not limited to merchantability, performance, suitability for a particular purpose, or fitness for trading, in relation to any outcomes resulting from the content provided to Users. All content is offered “as is.” FINNOVA shall not be held liable for any loss of profit or negative consequences arising from the use of such content. Any references to individuals, institutions, companies, or brands within the content provided by FINNOVA are not intended as investment advice or recommendations regarding market values, rankings, brand reputation, or stock trading decisions.

5. Risks

5.1. Investing in cryptocurrencies is a high-risk financial activity. The User acknowledges that they are aware of the risks involved in investing in cryptocurrencies and accepts all such risks as described in this Agreement and in the Risk Disclosure Statement. This includes, but is not limited to, risks arising from price volatility. The User agrees, declares, and undertakes not to hold FINNOVA liable for any losses resulting from these risks and irrevocably releases FINNOVA from all related responsibilities.

5.2. The User is solely responsible for making investment decisions by independently reviewing the characteristics, type, and features of the cryptocurrency asset in which they intend to invest. The User has full discretion and bears sole responsibility for conducting adequate research prior to any transaction. FINNOVA accepts no responsibility or liability in this regard and makes no guarantees.

6. Force Majeure

Force Majeure refers to events that are beyond the control of the Parties, unforeseeable or impossible to predict, or even if predicted, their consequences could not have been avoided or mitigated. Such events may significantly affect operations either in Türkiye or in the country where the User conducts transactions, and include, but are not limited to:

  • Civil unrest, rebellion, mobilization, occupation, embargo, government intervention, regional or global war, strikes, lockouts, labor actions, or boycotts,
  • Cyberattacks, communication failures, infrastructure and internet disruptions, system upgrades or maintenance works resulting in outages, power failures, or other unforeseeable technical or human-related problems,
  • Natural disasters such as fire, explosion, storm, flood, earthquake, migration, epidemic, or any other acts of nature,
  • National, regional, or global economic crises or fluctuations, extraordinary market conditions, legal restrictions imposed by Türkiye or other countries on cryptocurrency or foreign exchange regimes, commodities or precious metals markets, or similar unforeseeable regulatory or administrative actions.

The User expressly acknowledges, declares, and undertakes that FINNOVA cannot be held liable for any failure to fulfill its obligations under this Agreement due to such Force Majeure events, and therefore waives any and all claims for compensation under any name whatsoever. In the event of Force Majeure, FINNOVA reserves the right to implement certain measures regarding cryptocurrency transactions, but shall not be held liable for any direct or indirect damages or expenses incurred by the User as a result of such measures.

7. Protection of Personal Data and Privacy

7.1. FINNOVA complies with all applicable laws and regulations concerning personal data, primarily the Turkish Law on the Protection of Personal Data No. 6698. The Cookie Policy, Clarification Text, and Explicit Consent Statement, accessible via FINNOVA's website and mobile applications, are integral parts of this Agreement. The User may review these documents or contact FINNOVA’s Customer Support team to better understand FINNOVA’s personal data protection policies. The User acknowledges and declares that FINNOVA cannot be held responsible for any unauthorized use, theft, or processing of personal data that occurs beyond FINNOVA’s knowledge or control, despite all reasonable legal and technical precautions.

7.2. The Parties mutually accept the rights and obligations set forth under the Law on the Protection of Personal Data No. 6698 and agree and undertake to act in compliance with said law within the scope of this Agreement.

7.3. In order to fulfill its obligations under this Agreement, ensure user security, or protect user rights, FINNOVA may, in accordance with the law, statutory decrees, regulations, or other applicable legislation, share any relevant user information, documents, or data with competent authorities during a legally authorized judicial or administrative investigation, even if this falls outside the general confidentiality provisions of this Agreement.

7.4. As part of its collaborations with third parties, FINNOVA may provide links to other websites, redirect users to third-party sites, or publish third-party forms on its own website or applications. Additionally, FINNOVA may advertise via different platforms and publish related links or forms through third-party services. In such cases, FINNOVA bears no responsibility for the privacy and cookie policies or any other content found on those third-party websites. Cooperation with other companies or organizations shall not be construed as an indication of any formal relationship between FINNOVA and those entities.

7.5. FINNOVA reserves the right to access data related to the usage of its services without requiring prior user consent.

7.5.1. The service usage data includes, but is not limited to:
(a) The exact dates and times the User accesses and interacts with the platform,
(b) The User’s IP addresses, device types, models, operating systems, browser details, and device manufacturers,
(c) Detailed demographic information and other transaction-related data as determined solely at FINNOVA’s discretion.

8. Evidence

In the event of any dispute between the Parties, all records held by FINNOVA—especially those including user transactions, books, documents, and electronic records—shall constitute valid evidence. Data stored on FINNOVA’s servers, e-archive records, and all forms of electronic information shall serve as binding and exclusive proof. The User acknowledges that any telephone conversation with FINNOVA’s customer service or other authorized personnel may be recorded and that such recordings may be used as evidence in case of a dispute. The User hereby agrees, declares, and undertakes that this clause constitutes an evidentiary agreement in accordance with Article 193 of the Turkish Code of Civil Procedure No. 6100.

9. General Provisions

9.1. The User is solely responsible for any tax obligations arising from the use of cryptocurrencies. FINNOVA shall not be held liable for any tax liabilities that may result from the User's profits or losses.

9.2. The User may not act or speak in a manner that violates general moral standards, principles of honesty, or that is insulting, disrespectful, or abusive toward FINNOVA or its employees in any verbal, written, or visual communication with FINNOVA. In case of such behavior, FINNOVA reserves the right to freeze the User’s account, restrict temporary or permanent access, or disable account functionality. FINNOVA also reserves the right to take all necessary legal action. FINNOVA shall not be held criminally or legally liable for exercising its rights under this clause.

9.3. The User undertakes to use the Platform in compliance with the laws and regulations of the Republic of Turkey. The User shall bear all legal and criminal liability arising from any actions or transactions carried out through their account. FINNOVA accepts no legal or criminal responsibility for any unlawful activity conducted by the User.

9.4. The User declares and undertakes that they have read and accepted all current and future announcements made by authorized regulatory bodies and public authorities concerning cryptocurrencies.

9.5. If, due to an operational error, cryptocurrency is mistakenly transferred to the User resulting in unjust enrichment, FINNOVA will notify the User immediately through any communication channel (email, call, SMS, etc.). If the User fails to return the funds within one (1) day following the notification, FINNOVA may, without the need for any further notice or warning, freeze the User’s account, set the account balance to negative, delete the account temporarily or permanently, or restrict access indefinitely. FINNOVA also reserves the right to initiate legal or enforcement proceedings if necessary. In the event FINNOVA incurs any direct or indirect loss, it reserves the right to claim full compensation. The User agrees and undertakes to release FINNOVA from liability in such cases.

9.6. The User represents and warrants that they will use the Platform solely for lawful purposes. If FINNOVA determines that the Platform is being used or allowed to be used for unlawful purposes, it has the right and authority to share all related information, data, and transaction records of the User with the competent authorities. This action shall not be considered a breach of confidentiality, and no liability shall be attributed to FINNOVA as a result.

9.7. If FINNOVA determines that the User is using or enabling the Platform to be used for unlawful purposes, it reserves the right to take any necessary legal action, including freezing the User’s account, permanently or temporarily deleting the account, unilaterally terminating the Agreement, or voiding it. FINNOVA also reserves the right to indefinitely prohibit the User from opening a new account.

10. User Feedback and Inquiries

10.1. Response times from FINNOVA’s Customer Support Unit may be significantly delayed during periods of market volatility or volume surges. Under no circumstances shall FINNOVA be held liable for any damages allegedly arising from service interruptions, transaction delays, or untimely responses from the customer support unit. The User irrevocably agrees, declares, and undertakes not to hold FINNOVA liable in accordance with this provision.

10.2. When contacting FINNOVA, the User must provide their name, email address, FINNOVA account details, and any additional information required to identify the transaction or matter related to their feedback, inquiry, or complaint.

10.3. In the event of a dispute with FINNOVA, the User must first contact the Customer Support Unit to seek resolution. If the User believes the issue remains unresolved, they must send an email clearly stating the nature of the problem, the resolution they expect from FINNOVA, and any other relevant details. FINNOVA will respond to the email within a reasonable period of time.

10.4. Any proposed resolution offered to the User shall only be binding on FINNOVA if it is explicitly accepted by the User. The mere provision of a solution does not constitute an admission of liability by FINNOVA. The User agrees to proceed with full awareness of this condition.

11. Disclaimer of Liability

11.1. All content provided on the Platform is derived from data collected from third parties and publicly available sources. All data, reports, analyses, and other information are processed automatically by software without any editing or filtering and are presented objectively. FINNOVA does not guarantee the absolute accuracy of any information, reports, analyses, or other data provided on the Platform. Such information does not constitute investment advice. FINNOVA shall not be held liable for any direct or indirect losses incurred by the User as a result of using any data published on the Platform.

11.2. FINNOVA shall not be held liable for any damages or losses suffered by the User arising from the use or inability to use the Platform, including but not limited to direct or indirect damages, loss of profits, loss of revenue, consequential damages, positive damages, material damages, or loss of business. The User may not hold FINNOVA liable for any reason whatsoever.

12. Intellectual Property Rights

12.1. All intellectual and industrial property rights of the products on the Platform belong to FINNOVA. These rights include, but are not limited to, logos, texts, designs, domain names, software codes, user interface contents, drawings, algorithms, videos on the Platform, all materials used, business models, and methods that may give rise to intellectual and industrial property rights on the Platform.

12.2. FINNOVA does not permit the copying, reproduction, or reverse engineering of its services, pages, and products over which it holds intellectual and industrial property rights. The User agrees, declares, and undertakes not to violate this provision.

12.3. The intellectual and industrial property rights set forth in this clause are unlimited, and FINNOVA has not waived any of these rights. Upon detection of any infringement of its intellectual and industrial property rights, FINNOVA may take all necessary legal actions against the infringing User and related parties, including but not limited to measures concerning the User’s accounts.

12.3. The intellectual and industrial property rights stated in this clause are of an unlimited nature, and FINNOVA has not waived any of these rights. Upon detecting any infringement of its intellectual and industrial property rights, FINNOVA may take all necessary legal actions against the infringing User and related parties, including but not limited to measures concerning the User’s accounts.

13. Amendment of the Agreement

FINNOVA reserves the right to unilaterally amend and update all terms and conditions in the legal texts on the platform without prior notice, solely by publishing the changes on the platform. Any changes made by FINNOVA shall bind the User as soon as they are published on the site and shall have legal effect towards the User.

14. Severability

If any provision, clause, or term of this Agreement is deemed invalid or unenforceable by official and authorized authorities at any time and/or for any reason, such invalidity or unenforceability shall not affect the remainder of the Agreement. The invalid parts shall be interpreted as if they have been removed from the Agreement, and the remaining provisions shall continue to be valid and binding.

15. Termination of the Agreement

15.1. Either Party has the right to unilaterally terminate this Agreement by notifying the other Party in advance.

15.2. In addition to the cases specified in the provisions of this Agreement, FINNOVA may also unilaterally terminate the Agreement in the following cases:

  • The User acts in violation of the terms of this Agreement or fails to fulfill the obligations accepted, declared, and undertaken under the Agreement,
  • The information and documents provided by the User to FINNOVA under this Agreement are found to be false, misleading, or otherwise incorrect,
  • The User is insolvent or bankrupt, or there are sufficient indications that insolvency or bankruptcy is imminent.

15.3. In case of unilateral termination of the Agreement by FINNOVA due to User fault, the User agrees, declares, and undertakes to compensate FINNOVA for all damages incurred.

16. Governing Law

This Agreement is governed by the laws of the Republic of Turkey. All disputes arising from or related to this Agreement shall be subject to the jurisdiction of the Istanbul (Çağlayan) Courts, Istanbul (Çağlayan) Enforcement Offices, and Istanbul Consumer Arbitration Committees.

17. Acceptance and Entry into Force

17.1. This User Agreement consists of 17 main articles and comes into force at the moment the User electronically approves it after reading and fully understanding each provision separately.

17.2. The rules and conditions contained in this User Agreement presented by FINNOVA to the User constitute an annex and an integral part of the Agreement. Together with the rights and obligations stipulated in this Agreement, the annexes form the complete set of rights and obligations of the Parties.

17.3. The Compliance Policy, Clarification Text, Explicit Consent Statement, Cookie Policy, and Risk Disclosure are annexes to this Agreement and form an inseparable part thereof.

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